“Perry did an outstanding job of assisting me with our travel arrangements! He was absolutely professional and went above and beyond to meet our travel needs. I love working with my membership program and recommend it highly!”
Kathryn C.
“Karel, who is my travel consultant has been there all the time to help me straighten out a problem with my flights and has taken a lot of time with my issues and been extremely helpful.”
Elaine P.
“Good morning Karel, I can confirm Lufthansa has completed the entire refund process for our flights. Thank you very much for your service and assistance with this endeavor. Wishing you well”
Chris C. S.
“THANKS FOR YOUR EXCELLENT CUSTOMER SERVICE.”
NEIL Z.
“Perry is always terrific, very efficient and gathers any info we need. Many thanks to Perry.”
Sandra S.
“I can't say enough about how helpful and pleasant my specialist was throughout the entire process of planning our trip. Things changed constantly and she remained patient, pleasant and professional throughout. It was an absolute pleasure to work with her.”
Lynne A.
“My Specialist consistently goes above and beyond for me and my family. She is my go-to person has been for many years.”
Larry D.
“I love calling Dee! I will wait to speak to her because she's nice and I can tell she likes her job and people. She makes my experience a highlight of making my plans every time. If I could meet her, I would give her a hug!”
Susan H.
“As always Karel is friendly, efficient and always finds the best deals for our stay. Thanks Karel!!”
Connie W.
“As someone who works in customer service, I have to say how refreshing it is be a member of my membership program. I have been in contact with a few different people via telephone or email and it is always a surprisingly pleasant experience!” (I only say surprisingly because these days, people aren't always so friendly!) So, thank you, I will continue to entrust you with my travel/shopping/dining/anything business!”
Chelsea G.
“Perry is wonderful to work with this is the 4th Cruise that we have booked with Perry. And our neighbors just got back home from their 1st cruise also the booked it with Perry. Keep up the good job Perry!!”
Kimberley C.
“Very easy to make flight reservations.”
Kim L.
“This was so easy and amazing.”
Laci L.
“My Specialist is very pleasant and personable.”
Diane M.
“My specialist did a great job getting me the lowest rate.”
Joseph M.
“As always Excellent service, professional, and Friendly!! Thanks Dawn!!”
Mark W.
“My specialist is always super responsive, helpful and cheerful!!!”
Chris N.
“I appreciate how Raquel was able to keep an eye on the rental rates and get me an even lower rate for our auto rental a week or 2 after I made the original reservation.”
Penny D.
“I was on the road and emailed my specialist for a Hotel reservation, she got on it immediately and got us settled with the Hotel reservation in no time. She has always helped me and is my GO-TO person when thinking travel. She is amazing and provides the services with utmost care and precision.”
ANUBHA R.
“I was very grateful for the help in getting flight tickets for my Dad to fly here. Rachel was easily able to check different airlines and departure sights for the cheapest flights. It saved me some time and was so much easier and faster by talking to service specialist. I have always had great service using my membership program.”
Nanette L.
“Perry was patient and professional and focused on us. When talking to him on the phone you just get this feeling that he likes working with people and enjoys what he is doing he was professional and has EXCELLENT CUSTOMER SKILLS!!!”
Rita M.
“Karel I just wanted to thank you for your help. I appreciate very much.”
THANH N.
“This membership is a great value and is a valuable service. Thank you!”
Laura W.
“Regina is a gem--very knowledgeable, efficient, extremely attentive to detail, and pleasant to work with. Everything about the trip worked like clockwork thanks to her attention to detail and clear communication. I rave to friends about Regina and my membership program. Thank you.”
Michael O.
“Perry was extremely helpful and gave awesome customer service!”
Jeannette G.
“Excellent program. I will recommend too many.”
Laura B.
“This is the best service I have ever had. I travel a lot and can truly say my service was 100% excellent. This is the 1st time I've used my membership program service and I will use it now every time. I will tell others about this service. Dee was very detailed and took care of all my travel needs.”
Rosevelt C.
“Couldn't ask for better service. Thank you, Karel.”
Cynthia F.
“Karel saved me so much time today. He was very patient with helping me sign into my program as well as booking my flights, hotel and rental car. Thank you, Karel,”
Connie W.
“Regina does a GREAT job every time I book a trip.”
Salvatore D.
“Very happy with the service I received with Karel.”
Debbie M.
“Karel went above and beyond. I changed my mind and was annoying throughout the process of booking my vacation. Karel was a pro.”
Scott N.
“I have completed and submitted your survey I wanted to let know you exceeded my expectations far and beyond! Great company and great costumer service from you. I wanted to take a moment and just Thank you again for everything you have done.”
Michelle G.
“Appreciate her friendliness; I do not travel a lot so I'm sure a few of my questions were basic to Rachel.”
Kris A.
“Dee has made my booking experience stress free! She answers all of my (many) questions and makes me feel at ease that my vacation will be great with no problems! Thanks Dee!”
Sarah B.
“I decided at the last minute to go to Boston for a day trip. I didn't really know much about fares or tickets, but I thought I'd check my membership program to see if there were any deals. Not only did I find some good packages for future trips, but Raquel sent me travel info that was very helpful. It wasn't easier for her since I kept changing my plans and continuously gave her vague information myself about where and what I was planning to do for the day.”
Nathan B.
“Karel has assisted us many times this past year. He always saves us money and we appreciate that diligence. His professional attitude is extremely complimentary to your establishment. Thank you again for all of your assistance to handling our needs.”
Michele M.
“Glad we have Perry to rely on for our vacation needs!”
Paul O.
“I called the Customer Recovery Center after I received an alert and experienced trouble logging in. I cannot express in words my thanks for the assistance, kindness and patience that he provided to myself and my wife. He quickly and aptly resolved the issue and he even provided his direct phone number. I did call and he remembered me! Not a typical finding these days. Sincerely,”
William P.
“Dee is friendly and thorough when trying to get us the best deal possible.”
Jody W.
“I was very happy with the service and fast response Perry provided us. He was very helpful was always available to answer any questions we had. He went above and beyond and kept us informed of different options that were available to us including the rebates or % we would be saving or $$ we would be getting back from our membership program.”
Rita M.
“Dee was wonderful! A pleasure to work with, incredibly patient and helpful with my many questions and requests for quotes. I ran this poor woman ragged with my constantly changing needs and she was constantly helpful and friendly, and her response time was super quick. I am a huge fan of Dee!”
Carl Z.
“AWESOME!!”
Marla G.
“My specialist showed exceptional courtesy, professionalism, and willingness to help accommodate our group travel. She was thorough in providing the needed information and advice. A breath of fresh air.”
E Marie H.
“Regina is not only well versed in travel options but her patience with me is absolutely stellar. I am so happy she is my agent. I wouldn't want to work with anyone else.”
Carol W.
“Perry thanks for the prompt response.”
George H.
“Thank you very much for everything you have done for us this is a huge relief for us.”
Greg & Cori. F.
“REGINA is awesome! Throughout the years that I've dealt with my membership program, REGINA has consistently provided me with excellent customer service. She is consistently courteous, patient, professional & very knowledgeable. She definitely is a fine example of someone who provides outstanding customer service!!!”
Evelyn Det K.
“Perry is the man !! He is fantastic !!”
Louise P.
Your financial institution has selected Generations Gold, Inc. a fully independent third party service provider, to provide travel and other discount services on an exclusive basis directly to Life Membership members. Your financial institution assumes no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the direct responsibility of Generations Gold, Inc., the benefits provider. Discounts received through Life Membership may not be used in conjunction with any other discounts. All program benefits are not available in all areas. Benefits and services are subject to change without notice. Please contact a Service Specialist for details. Certain restrictions apply.
We reserve the right to refuse, refund or cancel a service request for any reason including limitations on quantities, inaccuracies, errors in product, pricing, or any issues identified by our fraud detection activities. Generations Gold, Inc. reserves the right to suspend or cancel a membership without notice should Generations Gold, Inc. detect any instances of membership abuse, any violations of the Terms and Conditions or any practices deemed unsavory by Generations Gold, Inc..
The participating listed merchants are in no way affiliated with Generations Gold, Inc., nor are the listed merchants to be considered sponsors or co-sponsors of this program. Use of merchant names and/or logos is by the permission of each respective merchant and all trademarks are the property of their respective owners. Terms and conditions are applied to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at merchant’s sole discretion.
Certain Life Membership membership benefits pertain to healthcare service discounts. Healthcare service discounts ARE NOT INSURANCE. You are required to pay for these services when rendered, however if you use a participating provider for these services you will receive a discount. Neither Life Membership, WellCard Health or the Discount Medical Plan Organization can or will pay any provider on your behalf. The Discount Medical Plan Organization administering the healthcare service discounts is AccessOne Consumer Health, Inc. www.accessonedmpo.com For your free, no obligation healthcare service discount card, click here, no membership required.
Digital (eGift Card) Purchases. Most eGift Cards are delivered by email within an hour; however, you may experience delays if there are any problems with the processing or verification of your billing/shipping address or credit card information. Use of the eGift Card constitutes acceptance of the providing merchant's Terms and Conditions which can be found on their websites.
Plastic Gift Cards and Movie Ticket Passes are mailed USPS 7-10 business days after receipt of order and payment.
Please review the following choices carefully, refunds and returns can only be processed when eligible items are returned using the appropriate method.
Digital (eGift Card) Purchases cannot be returned. All sales are final. If the eGift Card is deemed unacceptable by the merchant or found to be inactivated and not redeemable, a refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued eGift Card.
Plastic Gift Cards and Movie Ticket Passes purchased may be returned for a full refund if the product is not accepted at the merchant or found to be inactivated and not redeemable. The card must be returned in new condition and returned within 30 days of the purchase date. A refund will be issued to the credit card used for the purchase or replaced by the same or equivalent valued plastic gift card or movie pass.
LIFE Association, Inc. (“LIFE”) provides you with benefits and services designed to enhance your life and stretch the value of your hard-earned dollars. Once a LIFE Member, a variety of Association products, services and group insurance plans are available for consideration.
Membership in LIFE Association, Inc. will be effective the date of the enrollment and collection of the first dues.
LIFE Association, Inc. may collect Membership Dues or may utilize a licensed Third-Party Administrator (TPA). Selected TPA shall agree to administer its duties pursuant to all terms in the Agreement.
During the term of your Membership, your Association is required by regulators to maintain regular contact. Some of the items you may receive via email are:
In regard to your participation as a member of LIFE Association, Inc. (the “Association”) you appoint the Secretary of the Association in office at any particular time as your proxy to receive notice of and attend all meetings of the members and vote on your behalf and to otherwise act for you in the same manner and with the same effect as if you were personally present. This proxy shall be valid until revoked by you at any time prior to voting at any meeting, by executing and delivering a written notice of revocation to the Secretary of the Association, by executing and delivering a subsequently dated proxy to the Secretary of the Association, or by voting in person.
The Association is not an insurer, guarantor or underwriter and does not provide any products, product liability or guarantees for any Member. Providers of products and services are independent contractors and are not employees or agents of the Association. The final selection of a provider, facility or merchant and the approval or disapproval of products or services are the Member’s choice alone. The Association and its affiliates do not have the responsibility nor liability for a Member or Members dependents.
This Agreement shall be governed and construed in accordance with the laws of the State of Texas. Any dispute or claim in law equity arising out of this Agreement or any resulting transaction, including disputes or claims involving the parties to this Agreement, their officers, agents, or employees, shall be submitted to neutral, non-binding mediation prior to the commencement of arbitration, litigation, or any other proceeding before a trier of fact. The parties to the dispute or claim agree to act in good faith to participate in mediation, and to identify a mutually acceptable mediator. If a mediator cannot be agreed upon by the parties, each party shall designate a mediator and those mediators shall select a third mediator who shall act as the neutral mediator, assisting the parties in attempting to reach a resolution. All parties to the mediation shall share equally in its cost. If the dispute or claim is resolved successfully through the mediation, the resolution will be documented by a written agreement executed by all parties. If the mediation does not successfully resolve the dispute or claim, the mediator shall provide written notice to the parties reflecting the same, and the parties may then proceed to seek an alternative form of resolution of the dispute or claim, in accordance with the remaining terms of this Agreement and other rights and remedies afforded to them by law. Exclusive venue for such mediation shall be in Dallas, Texas. Members shall submit all grievances in writing via U.S. Mail to LIFE Association, Inc., 500 N. Central Expressway, Ste 325, Plano, TX 75074. These provisions shall survive termination of membership. This Agreement constitutes the entire Agreement between Members and the Association. There are no warranties, express or implied, other than those expressly stated herein. This Agreement may only be amended in writing by LIFE Association, Inc. LIFE Association, Inc. may assign its duties and responsibilities hereunder to third parties.
By Utilizing any benefit or service available through the Association, that requires medical information, Member consents to the release of any and all information related to their utilization of said benefit or service, including but not limited to medical information to the Association. LIFE Association, Inc. (or any third-party vendors of LIFE) utilization of such information shall be limited to the fulfillment of LIFE Associations duties to provide said benefit or service to Members and their family.
LIFE may change a membership plan with a 30-day notice to Members. Changes may result in a vendor discontinuing a program, product non-availability or new products to replace low utilization benefits. In such cases, plan notifications, new ID cards and fulfillment will be provided.
Members may cancel their LIFE Association membership at any time by emailing their name and membership ID to memberservices@ngic.com or by calling 888-781-0585. Dues will be refunded if cancellation occurs within the first 30 days of membership. There is no return of dues after the first 30 days of membership and no prorated dues or rebates thereafter. Cancellation is effective on the Member’s next payment date. Failure to timely pay credit card company for the payment of membership dues are deemed to be non-payment and cancellation of membership.
Please note that cancellation of membership in LIFE Association, Inc. will also cancel any insurance a Member may have through LIFE Association, Inc., Group Insurance Contracts since membership in the Association is required in order to remain eligible for the group insurance.
These Terms & Conditions are subject to change without notice.
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
love.mylifebenefits.org site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.
